Returns & Exchanges
At Dr. Bhushan Research Lab Pvt. Ltd., we are committed to your satisfaction and offer a hassle-free return policy for products within 7 days of delivery. To ensure quality and safety, returned items must be unopened, in their original packaging, and accompanied by the purchase invoice.
Initiate Request
Contact our customer support team via email or phone within 7 days of receiving your order to request a Return Merchandise Authorization (RMA).
Package Securely
Place the unused items in their original packaging, ensuring all seals are intact and the original invoice is included inside the box.
Ship the Item
Send the package to our research lab facility using a trackable shipping service; please note that return shipping costs are the responsibility of the customer unless the item was damaged upon arrival.
Quality Audit & Refund
Once our lab verifies the product's condition, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing